TERMS AND CONDITIONS

ELIGIBILITY TO USE THE PROPERTY

  1. In order to use or access the property, you represent and warrant that you are at least 18 years of age and are legally able to enter into a binding contract.
  2. You authorize us, directly or through third parties, to make any inquiries we consider necessary to validate your identity.
  3. Your use or access of the property in any way signifies your constructive and actual notice and knowledge of, and your agreement to be bound by, the most current version of the Terms as contained in this terms and conditions, and our Privacy Policy. It is solely your responsibility to ensure that your use of any and all third-party Platform or content is in compliance with any and all third-party requirements.
  4. From time to time, we may change the layout, furniture or fittings and we will try to update these on the different advertising and social media platforms at the earliest opportunity and notify Guests if the changes to the properties change the nature of the accommodation.
  5. Unless otherwise specified, the prices quoted for all serviced properties include utilities.
  6. Cantec apartments reserve the right to modify these terms at any time, at its sole discretion. You are encouraged to review the most current terms and any relevant specific terms every time. Your continued use of the property after such changes are implemented constitutes your acknowledgment and acceptance of the changes. If you do not wish to be bound by these terms, do not use or access the property or use our Services.
    A booking is not confirmed until you receive a confirmation from us.
    A PIA (Pay in Advance) of 60% of the rental price is payable on booking and confirmation will not be effected until the whole pre-payment has been received. The balance of the rental payment must be made at least 48 hours before check-in; non-payment of balance by due date will constitute a basis for cancellation of your booking and the application of cancellation policy with 10% less refund, if cancellation made outside of cancellation terms stated in this agreement.

The minimum number of days accepted for booking per time is 2 days during off-peak periods and 5 days during peak periods i.e. A minimum of 4 nights stay per time is required to confirm a booking subject to availability of dates.
Guest’s caution deposit refund shall be paid within 72hours of check out time maximum.

RULES

  1. Maximum number of persons allowed in the apartment for accommodation purpose is two (2) to six (6).
  2. A caution fee of N50,000 to N150,000 is payable for accommodation and a minimum of N100,000 for photoshoot, or any commercial purposes. This refundable fee must be paid in full before check-in date or upon arrival.
  3. Smoking is not allowed in our rooms.
  4. No usage of drugs or weed smoking is allowed on our premises. Any guest found flouting this rule, shall be ejected from the premises without recourse to refunds.
  5. Cigarette burns in our rooms attract a fine of N200,000.00 (Two hundred thousand only)
  6. Stay safe, sanitize and dis-infect. To achieve this, we have provided hand sanitizers at the entrance of all our apartments. We observe all Airbnb cleaning rules. On the other hand, guests are expected to stay safe by sanitizing their hands as frequently as possible, minimize the number of guests in the house to the maximum allowable and wear a mask each time they go out.
  7. Please note that parties are not allowed in our apartments.
  8. Guests and their visitors are expected to respect the other residents in the estate as they have the right to terminate the tenancy of any erring guest. Violence is not an option, it will not be tolerated.
  9. No loud music. It attracts a fine of N100,000 and the tenancy can be terminated expressly without recourse to a refund.

RESERVATION POLICY

  • For any reservation to be valid, reservation can only be held for 48hours; after which it is cancelled automatically.
  • A deposit of 60% of the total accommodation bill shall be required to make a valid reservation.

CANCELLATION POLICY

  • Cancellation made 5 to10 days before arrival date attracts no charge.
  • Cancellation made less than 5 days before arrival date attracts 30% of full booking fee.
CHANGE OF DATE POLICY
  • This attracts a penalty of 10% of the full booking fee.
CANCELLATION AND CHANGE OF BOOKING DATE
  • Any cancellation or modification of a booking can only be effected by the Guest providing a written notification of the cancellation or modification to Cantec Apartments. The non-payment of rental balances results in automatic cancellation.
  • Should Cantec apartments for whatever reason cancels the booking, we will have the right to reimbursement of all money paid.
  • Changes to booking dates or properties are subject to availability. Each booking change shall incur a service fee of 10% to be paid at the time of confirming the said changes.
  • If we cancel a confirmed booking, we shall do our utmost best to find a replacement property acceptable to the Guest, or refund any monies paid on unused rental. The Guest agrees and acknowledges that in this event, Cantec Apartment’s liability for damages will be limited to the amount of unused rental, based on a pro rata calculation of unused rental days.
  • Should our property become unserviceable prior to the arrival of a Guest, we will do our best to find a suitable replacement property of an equal standard. In the event of a more expensive property being selected, the Guest will have the choice of paying the difference or receiving a full refund of monies paid.
  • The rules for check-in and check-out are set by us. All properties are usually available for occupation after 12:00 noon on the day of arrival. All properties must be vacated by 12:00 noon on the day of departure. If there is any delay in vacating the property beyond the agreed time a full day’s rental is charged to you.

SECURITY DEPOSIT AND PROPERTY DAMAGE

  • A refundable security deposit of ₦30,000.00 to ₦100,000.00 shall be required by Cantec Apartments prior to or on arrival of the Guest provided the booking is for accommodation purposes only and not for photoshoots, video shoots or bookings requiring more than 6 guests/people in our property.
  • Photoshoots, video shoots or bookings for accommodation requiring more than 6 guests/people will warrant a ₦100,000.00 refundable caution fee and ₦150,000.00 deep cleaning refundable fee payable before check-in at a daily rate of ₦150,000,00 – ₦250,000.00 per night depending on our property.
  • All security deposits are fully refundable provided there are no damages to the booked property by the guest.
  • Cancellations cannot be made once the guest has checked-in and all booking payments are non- refundable after the guest has checked-in.
  • In the event that a guest damages an item, multiple items or damages the property, a guest forfeits the caution or security deposit paid and the guest is liable to cover cost of up to ₦500,000 damages equating to the cost of replacing the damaged item(s) or damaged property as stipulated by Cantec Apartments.
  • The security deposit shall be refunded within 72hrs of the guest’s departure.
  • We have the authority to withhold or deduct monies from the security deposit or credit card to remedy any damage, excess cleaning, missing items, excess utilities caused by the Guest or to send an invoice for such monies to the Guest by email for immediate payment.
  • You may not remove any of the furniture or effects from the property and will be liable for any furniture or effects damaged or missing from the property. Furniture must be returned to its original position.
    Our representatives and subcontractors have the right of access to the property at any time, with due regard to your convenience, for the purposes of inspection of the properties and to carry out any essential repair or maintenance work.

CONDUCT OF GUESTS

  • All accommodation must only be used for private/residential use only. The maximum number of guests allowed two (2) to six (6) depending on the size of the apartment.
  • No functions, get-togethers or gatherings where occupants of neighboring houses might be disturbed may be conducted at the property under any circumstances unless agreed by Cantec Apartments in writing before guest checks in. Exceeding the number of allowed guests will result in automatic termination of booking and you being required to vacate the property immediately without refund unless already agreed in writing.
  • There is no smoking inside any of our properties. If there is evidence of such including a smoke odour, you will be charged a fee of ₦150,000.00(one hundred and fifty thousand naira only) to cover the cleaning of curtains and carpets and to replace items with cigarette burns.
  • No playing of loud music, parties that will constitute nuisances to our neighbours.
  • You must leave the property in a clean and tidy condition. You must also comply with the By-Laws that apply to the property and shall not be guilty of misconduct which is a nuisance or annoyance to adjoining neighbors. In the event, that the property requires deep cleaning as a result of your stay, you will be charged an additional ₦150,000.00 (one hundred and fifty thousand naira only) and you forfeit your deposit.
  • No pets are allowed inside the accommodation under any circumstances. Any pets found inside the rooms will result in a termination of your booking without refund.
  • We have the right to terminate a booking at any time on the grounds of breaking the agreement within these terms or the abuse of these terms including being a nuisance to staff, residents or other guests, mistreatment of the property or criminal activity on the part of those occupying the apartment or their guests. No refunds are made in the event of this happening.

SUSPENSION OF THE PROPERTY

We do not guarantee that our property will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our property for business and operational reasons.

GOVERNING LAW

All matters or disputes relating to your access to or use of the property, or arising from the booking of accommodation with us, will be governed by the laws of The Federal Republic of Nigeria and the Nigerian Courts shall have exclusive jurisdiction to determine such disputes or matters.

© 2022 Cantec Apartments. All rights